Tuesday, May 2nd (NCC Spring Forum)
3:15 p.m. - 4:15 p.m.
Diffusing Difficult and Potentially Violent Encounters
In land-lease communities, owners and managers face many of the same types of issues and disputes that government officials and residents in any other type of community face. Some complaints escalate to confrontations. At some point everyone has the possibility of experiencing a difficult encounter with a resident, a guest or a third party who is on community property. Learned and practiced skills can help community personnel be prepared to handle situations with confidence and competence. This presentation will focus on methods and techniques to de-escalate potentially violent or emotional confrontations, identify threats and provide an appropriate response.
Speakers - Candy Holcombe, Newport Pacific Family of Companies; Bill Dahlin, Hart King; Tim Strack, Inspire Communities
Wednesday, May 3
2:00 p.m. - 3:15 p.m. Educational Workshops
Fair Housing and ADA Update
Emperors Ballroom II
Attorneys who are experts in the area of Fair Housing and ADA will present an interactive forum where participants will hear about the most up-to-date Fair Housing and ADA best practices. Topics will include criminal background checks, tenant screening issues, updates on service animals and comfort animals, and public and reasonable accommodations within manufactured home communities.
Speakers - John Pentecost, Hart King; David Eastman and Jody Gabel, Lutz, Bobo & Telfair P.A.
Thursday, May 4
9:00 a.m. - 10:15 a.m. Educational Workshops
Ask the Attorneys
Prominent industry attorneys will offer their best advice on issues affecting community owners, retailers and others in the industry. Bring your questions regarding compliance with new regulations and your business operations. This workshop is designed to help you understand your legal obligations and minimize risk in your business.
Moderator - Jim Ayotte, Florida Manufactured Housing Association
Speakers - David S. Bernstein, Esq., Adams and Reese LLP; Jody Gabel, Lutz, Bobo & Telfair P.A.; Jeff Barringer, McGlinchey Stafford; and John Pentecost, Hart King
Make sure to also stop by our booth #409 to meet with our attorneys for some one-on-one time and for some free swag items (while supplies last) . We hope to see you there! For more information regarding this event, please visit -- http://www.congressandexpo.com/